Refund policy

General Return Policy Due to the nature of our products as dietary supplements, and for health and safety reasons, we do not accept returns or exchanges. All sales are final, with the exception of our 30-Day Happiness Guarantee.

30-Day Happiness Guarantee We want you to feel confident in trying our supplement! If you are not completely satisfied with your purchase, we offer a 30-Day Happiness Guarantee with the following conditions:

• The guarantee is valid on your first order only.

• The refund applies to a maximum of one bottle.

• You must request the refund within 30 days of receiving your order.

To claim your Happiness Guarantee refund, please contact our customer support team at hello@shopflowrish.com with your order number.

Damaged Items and Package Insurance We offer package insurance at checkout to protect your order against loss, theft, or damage in transit.

• If you purchased package insurance and your bottle arrives damaged, please file a claim online through our insurance provider link to be fully refunded or to receive a replacement.

• Please note: We highly recommend opting in for package insurance, as we are unable to issue direct refunds for items damaged in transit if insurance was not purchased.

Refunds (if applicable) If your refund is approved under our Happiness Guarantee or through an insurance claim, the funds will automatically be applied to your original method of payment. Please remember it can take some time for your bank or credit card company to process and post the refund.