Refund policy
General Return Policy Due to the nature of our products as dietary supplements, and for health and safety reasons, we do not accept returns or exchanges. All sales are final, with the exception of our 30-Day Happiness Guarantee and the 45-Day Empty-Bottle Guarantee described below.
30-Day Happiness Guarantee We want you to feel confident in trying our supplement! If you are not completely satisfied with your purchase, we offer a 30-Day Happiness Guarantee with the following conditions:
The guarantee is valid on your first order only.
The refund applies to a maximum of one bottle.
You must request the refund within 30 days of receiving your order.
To claim your Happiness Guarantee refund, please contact our customer support team at hello@shopflowrish.com with your order number.
45-Day Empty-Bottle Guarantee (multi-bottle offers) Orders placed through our 120-Day Reset (3 bottles) and 80-Day Starter Kit (2 bottles) offers are covered by our 45-Day Empty-Bottle Guarantee instead of the 30-Day Happiness Guarantee:
Try your first bottle. If you're not happy within 45 days of receiving your order, email us, even if that bottle is empty, and we'll refund it.
We'll also refund any bottles from the same order that are still unopened and sealed. Just tell us how many are unopened when you contact us. Opened bottles beyond the first can't be refunded.
No need to send anything back. Because returned supplements can't be resold, you can keep or dispose of the bottles.
Each bottle is refunded at the per-bottle price you paid for the offer ($25.00 per bottle on the 120-Day Reset, $30.00 per bottle on the 80-Day Starter Kit), up to the total amount you paid.
Limit of one guarantee claim per customer.
To claim the 45-Day Empty-Bottle Guarantee, contact us at hello@shopflowrish.com with your order number within 45 days of receiving your order.
Damaged or Lost Packages If your order arrives damaged or does not arrive, please contact us at hello@shopflowrish.com with your order number and we'll help.
Refunds (if applicable) If your refund is approved under one of our guarantees, the funds will automatically be applied to your original method of payment. Please remember it can take some time for your bank or credit card company to process and post the refund.